Main Address
1111 E. 23rd St.
Independence, Missouri 64055
See a complete listing of our locations.
Telephone
816-325-6900
800-580-9303
Non Secure E-mail Questions
Do not include personal information such as Social Security Number or Account Numbers
Fax
816-461-6355
MAC24 Audio Response
816-461-3925
Credit & Debit Card Services
To get after-hours support, including reporting a lost or stolen card: 844-675-1062
To get after-hours member services: 844-675-0722
To change activate your card or your PIN: 866-762-0558
To report a dispute: 844-675-0301
To get support for Apple Pay, Google Pay or Samsung Pay: 844-675-0300
Member Solutions Department
For programs to help with loan payments, please contact Member Solutions.
816-521-2000
[email protected]